You can browse our Frequently Asked Questions below. If you cannot find what you are looking for then Contact us.
A Unique Learner Number is a 10-digit number which is unique to the learner and is used in England, Northern Ireland and Wales. Further information on ULNs can be found at:
The use of the Unique Learner Number (ULN) in further education is now a mandatory requirement for publicly-funded Further Education (FE). We encourage all Centres to register learners using their Unique Learning Number (ULN) to enable us to upload achievement data to the learners Personal Learning Record (PLR), to allow the learner to access this information.
A learner can choose not to have a ULN, but no data can be added to a Personal Learning Record without one.
Further information about the Personal Learning Record can be found at: https://www.gov.uk/government/publications/learning-records-service-the-plr-for-learners-and-parents
It is the responsibility of the centre, where the learner is registered, to obtain and validate the ULN for the learner and to supply this information to Open Awards as part of the learner registration process. If a learner supplies the centre with a ULN the centre will be required to validate this before they submit registrations to Open Awards.
Learning Records Service operates the Learner Register, which is an internet-based register which enables education providers to generate a Unique Learner Number (ULN). To be able to obtain ULNs for your learners centres must be registered as a Learner Registration Body (LRB).
To register as a Learner Registration Body further information can be found at:
Once a centre is registered as a Learner Registration Body they will be able to obtain ULNs for their learners.
We have combined our Access to Assessment and Reasonable Adjustments policy. Please use our Secure Portal to see our Reasonable Adjustments and Special Considerations Policy.
Centres must keep complete and accurate records, for at least three years from the end of year to which they relate, for all qualifications and make these available to Open Awards on request.
Centres are required to retain the following records:
- Name of learner, date of birth and contact address
- Title and accreditation number of each qualification and unit studied
- Name(s) of assessor(s)
- Assessment records, including assessment decision and reason for decision
- Name(s) of internal verifier(s)
- Internal Verification reports
Centres must retain all learner evidence at least until the next external verification visit takes place following certification to allow for appropriate external verifier sampling of evidence and/or selection of evidence to be used for standardisation purposes.
Following a successful external verification visit, evidence will be able to be returned to learners.
Yes, we can accredit your in-house training courses and award certificates that will be recognised by other awarding bodies, colleges and employers. To find out more, please contact us by email at firstname.lastname@example.org or by phone on 0151 494 2072.
We have an extensive choice of units and qualifications suitable for learners at foundation level. These allow you to provide individualised training programmes to suit learners needs.
Our Foundation learning qualifications available at Entry Levels and Level 1 include
- Skills for Further Learning and Employment
- Horticulture Skills
- Construction and Building
- Functional Skills
Many of Open Awards qualifications are eligible for SFA funding through the Adult Education Budget. You can check the status of individual qualifications on the SFA Hub. If a qualification you are interested in does not have SFA funding, please contact us and we will be happy to discuss available alternatives.
The Learning Aim Reference is an 8 digit number used to uniquely identify our qualifications. You can find this in the qualification guide or the qualification page on our website. We usually present these in the format xxx/xxxx/x but you may see them without / when searching on the ESFA HUB website. This number may also be referred to as a Qualification Accreditation Number (QAN).
We have a number of nationally accredited qualifications that are suitable for delivery in schools. These qualifications offer flexible, bite-sized learning and are used successfully to enhance learning programmes and to accredit much of the PSHE learning. The qualifications are available in a range of sectors and offer the broad spread of vocationally related knowledge, skills and personal learning that will enable individuals and groups to achieve and progress.
The term Foundation Learning is mainly used as a term to indicate the level of learning and does not have an equivalency in its own right.
Open Awards currently offer Foundation Learning qualifications in the following sectors:
- Warehouse and Storage
- Fisheries Management
- Recycling and Waste Management
- IT users
- Substance Misuse
e-Certificates is an optional service offered by Open Awards which enables centres to view and download electronic PDF versions of certificates.
No, centres can still continue to receive printed copies of certificates if they wish. However, e-certificates are issued and endorsed by Open Awards as a valuable digitally verifiable alternative to traditional presentation certificates.
If you are interested in removing the administrative burden of dealing with paper certificates and certificate checklists you can distribute the e-certificates to your learners through secure electronic means.
e-Certificates are secure. Each e-Certificate is issued with a unique QR code (a two-dimensional barcode) and a certificate number linked to the learner’s name. The authenticity of an e-Certificate can be checked and assured by either:
- Scanning the QR code on the certificate using a QR reader and following the on-screen prompt or
- By visiting the check a certificate page on our website and entering the learner name, and certificate number
Open Awards e-Certificates service is available at no extra cost.
The e-Certificates service is available to all Open Awards centres and can be accessed via the Open Awards Secure Portal. To access e-Certificates users must have a Centre Administrator profile. Users with other roles (e.g. Tutor, AIV, Quality) do not have access to e-Certificates.