Dealing with Difficult Situations in a Workplace

Key Information

Unit Code: J/615/7011
Open Awards Unit ID: CBJ098
Level: Level 1
Sector: 14.2 Preparation for Work
Credit Value: 2
Risk Rating: N/A
Unit Type: Qualification
Start Date: 18 May 2017
Review Date: 31 July 2031
End Date: N/A
Guided Learning Hours: 18

Unit Content (PDF)