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Keywords e.g. warehousing
Qualification Code e.g. 600/5640/X
Keywords e.g. warehousing
Unit Code e.g. Y/505/4889
Open Awards Unit ID e.g. CBF498
Keywords e.g. warehousing
Open Awards Unit Code e.g. UA33ART12
Open Awards Unit ID e.g. CBF521

Replacement Documents

If you have misplaced or lost your original certificate please call us on 0151 494 2072 to discuss the options available to you. We will check our records at the same time to confirm if you are registered with Open Awards thus saving you time and money.

Please note:

  • Due to the Data Protection Act we are unable to provide results over the telephone
  • Proof of identity will be required for all requests click here for details
  • All payments must be made in advance
  • Current pricing information for re-issues and replacement certificates can be found here under 'Other Fees and Charges'
  • On 01/09/2004 national credit values changes so that 1 credit= 10 hours of learning. Prior to this date 1 credit = 30 hours of learning.
Replacement Certificates

To request a replacement certificate please complete the Learner Reissue Request form.

It is important that you read the information notes here before you submit your request.


Learner Achievement Report

To request a copy of the report please complete the Learner Reissue Request form.

Depending on payment method the form, and scanned copy of your ID, can be emailed to

It is important that you read the information notes here before you submit your request.

If we are unable to locate your records immediately over the telephone we can conduct a full search into our archives. Click here for details.


Check a Certificate

If you want to verify the authenticity of a certificate issued by Open Awards, please click the link below. You will require the learner's DOB, which is not printed on the certificate. 

Please click here to check a certificate.