Essential Digital Skills FAQs
You can browse our Frequently Asked Questions below. If you cannot find what you are looking for then please Contact us.
Each Qualification has been developed and designed so that 50 hours of Guided Learning (GLH) will be required. On the basis that the majority of the learning and preparation will be completed by the learner under the direction of a provider, each qualification is assigned a total of 60 hours of Total Qualification Time (TQT).
Yes all assessments at each level must be taken under controlled assessment conditions. Further guidance can be found on our Portal.
For online assessments, centres can change the date and/or time of the assessment via the XAMS system. Changes for OA invigilated assessments require 5 days notice.
Essential Digital Skills registrations will last for 2 years. If your learner is unlikely to achieve the qualification within a 2 year period, please contact the team on email@example.com or 0151 494 2072 to speak to a member of the team.
The minimum age for this qualification is 16. A learner must be 16 years or older at the point of registration.
If you don't agree with the result we issue, a learner or Provider can submit an enquiry about results (EA1 Form) to request an administrative check and/or review of marking. The fees outlined in our pricing information are refunded if the enquiry results in a change to results.
With approval from Open Awards, Providers can undertake the assessments using remote invigilation . In this event, the controlled assessment environment would be established and maintained in line with Open Awards Instructions for Undertaking Controlled Assessment Remotely.
Learners may need a headset with recordable microphone if they are undertaking the practical task component in a classroom-based invigilated session. This is to minimise distractions to other learners in the same session because there may be requirements to play audio and/or make a short voice recording.