Dealing with Customer Queries and Complaints
Key Information
Unit Code: F/615/9453
Open Awards Unit ID: CBJ408
Level: Level 1
Sector: 14.2 Preparation for Work
Credit Value: 3
Risk Rating: N/A
Unit Type: Qualification
Start Date: 03 July 2017
Review Date: 31 July 2029
End Date: N/A
Guided Learning Hours: 27
Unit Content (PDF)
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