Deal with Customer Queries and Complaints in a Retail Environment
Key Information
Unit Code: H/615/9803
Open Awards Unit ID: CBJ761
Level: Level 2
Sector: 14.2 Preparation for Work
Credit Value: 4
Risk Rating: N/A
Unit Type: Qualification
Start Date: 16 July 2017
Review Date: 31 August 2027
End Date: N/A
Guided Learning Hours: 24
Unit Content (PDF)
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