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Keywords e.g. warehousing
Qualification Code e.g. 600/5640/X
Keywords e.g. warehousing
Unit Code e.g. Y/505/4889
Open Awards Unit ID e.g. CBF498
Keywords e.g. warehousing
Open Awards Unit Code e.g. UA33ART12
Open Awards Unit ID e.g. CBF521

Open Awards Staff Contact Details

Staff contact details

The Open Awards office is open on a Monday, Wednesday and Friday. However, the team are still working as normal throughout the week remotely and all services continue to be available via the portal. If you need to speak to a member of the team, please use customerservices@openawards.org.uk or the switchboard number 0151 494 2072 in the first instance.We appreciate your patience during this period and want to assure you that our business systems ensure that we can still deal with your queries. 

Operations Team (customerservices@openawards.org.uk) 

Cheryl Fitton

Customer Services Advisor

customerservices@openawards.org.uk

0151 494 4354

Jane Drummond

Customer Services Advisor

customerservices@openawards.org.uk

0151 494 4353

Magdalena Parker

Operational Team Leader

customerservices@openawards.org.uk

0151 494 4363

Paula Roberts

Service Delivery Coordinator (Wales)

Paula@openawards.org.uk

(Wed, Thurs, Fri)

0151 494 4349

Vanessa Coombes

Finance and Resources Officer

vanessa.coombes@openawards.org.uk

0151 494 4344

Greg Jones

Customer Service Advisor

Greg.jones@openawards.org.uk

0151 494 4342

Rhea Lucock 

Finance and Resources Administrator

rhea.lucock@openawards.org.uk

0151 494 4344

Michael Perry

Clerical Administrator

Michael.perry@openawards.org.uk

 

Annette Summers

Clerical Administrator

annette.summers@openawards.org.uk 

0151 494 2072

Michael Nolan

ICT Technical Officer

michael.nolan@openawards.org.uk

0151 494 4345

Peter Moss

Compliance Officer  

 

peter.moss@openawards.org.uk

 

0151 494 4368

Charlie McAlinden

Clerical Administrator

charlie.mcalinden@openawards.org.uk

 

Victoria Lancelot

Customer Service Advisor

victoria.lancelot@openawards.org.uk

 

Adam Kong

Administrator

 adam.kong@openawards.org.uk

 0151 494 4358

 

Business Development Team (enquiries@openawards.org.uk

Julie Goodwin

Head of Development

Julie.goodwin@openawards.org.uk

07904 654 066

Matthew Jackson

Online Learning Designer

matthew.jackson@openawards.org.uk

0151 494 4356

Rachel Newman

Head of Marketing and Growth

rachel.newman@openawards.org.uk

07921 621 768

Peter Steel

Business Development Manager 

peter.steel@openawards.org.uk 

07904 653 887

Richie Phillips

Product Development Officer

richie.phillips@openawards.org.uk

0151 494 4355

Abigail Black

Business Development Officer

 Abigail.black@openawards.org.uk

0151 494 4343

Vicky McClymont

Access to HE Coordinator

vicky.mcclymont@openawards.org.uk

0151 494 4357

Teri Greaves

Business Development Manager

teri.greaves@openawards.org.uk

07940 514625

Irene Oliver

Validation Officer

irene.oliver@openawards.org.uk

0151 494 4351

 

Quality Assurance Team (quality@openawards.org.uk)

Nicole Fletcher

Quality Assurance & Assessment Officer

nicole.fletcher@openawards.org.uk

0151 494 4347

Shannon Appleton

Quality Assurance Officer

shannon.appleton@openawards.org.uk

 

Sam Belk

Quality and Standards Advisor

 sam.belk@openawards.org.uk

07904-653862

Maria Karsa

Quality and Standards Advisor

maria.karsa@openawards.org.uk

07921 621 769

Anthony Hasell-Sims

Quality and Standards Advisor

anthonyHS@openawards.org.uk

07904 656459

Teresa Wilson

Quality and Standards Advisor

teresa.Wilson@openawards.org.uk

 

David Sung

Administrator – Remote Invigilation

david.sung@openawards.org.uk

0151 494 4352

Andrew Bardsley

Head of Quality and Standards

andrew.bardsley@openawards.org.uk

 

Kay Taylor

EQA for Functional Skills Qualifications

kay.taylor@openawards.org.uk

0151 494 4366

Carla Hodgkinson

External Quality Assurer

carla.hodgkinson@openawards.org.uk

 

Lisa Marie Oliver

Data Analyst

lisa.oliver@openawards.org.uk

 

Rhys Owen

Data Quality Officer

rhys.owen@openawards.org.uk

 0151 494 4340

Denise Keogh

MIS and Data Manager

 denise.keogh@openawards.org.uk

 

 

Assessment Team (assessment@openawards.org.uk)

Rosie Redfern

Head of Assessment Development

rosie.redfern@openawards.org.uk 

07719 531177

Daniel Russell

Head of Assessment Workstreams and Projects

 dan.russell@openawards.org.uk  

Steven Gowing

Assessment Delivery Manager

steven.gowing@openawards.org.uk

 

Jessica O’Rourke

Assessment Development Officer

jess.o’rouke@openawards.org.uk

0151 494 4360

Arron Tehrani 

Assessment Delivery Coordinator

arron.tehrani@openawards.org.uk

0151 494 4359

Peter Tidswell

Remote Invigilator

peter.tidswell@openawards.org.uk

0151 494 4341

Claire McKeown

Remote Invigilator

claire.mckeown@openawards.org.uk

0151 494 4341

Jozsef Racz

Remote Invigilator

jozsef.rembleton@openawards.org.uk

 

Shirley Razbully

Assessment Development Officer

shirley.razbully@openawards.org.uk

0151 494 4362

Indya Skelton

Assessment Delivery Coordinator

indya.skelton@openawards.org.uk

 0151 494 4369

Matthew Hunter 

Assessment Delivery Coordinator

matthew.hunter@openawards.org.uk

 


Management Team

Anita Till

Director of Finance and Resources

anita.till@openawards.org.uk

07904 655 924

Heather Akehurst

Chief Executive

heather.akehurst@openawards.org.uk

07885 451 529

Nina Hinton

Director of Business and Development

nina.hinton@openawards.org.uk

07890 544 956

Paul Henderson-Griffiths

Director of Service Delivery

 

Paul.HendersonGriffiths@openawards.org.uk

 

 07904 656 554

Richard Spencer

Director of Quality and Standards

richard.spencer@openawards.org.uk

07904 655 949

Robin Jackson

Director of Assessment

robin.jackson@openawards.org.uk 

07961 061 215