Open Awards Staff Contact Details
Staff contact details
The Open Awards office is now closed until further notice. However, the team are still working as normal remotely and all services continue to be available via the portal. If you need to speak to a member of the team, please use customerservices@openawards.org.uk in the first instance and a member of the team will call you back or if you know the direct number for the person you want to speak to, please call them on that.
We appreciate your patience during this period and want to assure you that our business systems ensure that we can still deal with your queries.
Operations Team (customerservices@openawards.org.uk)
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Paul Henderson-Griffiths Operations Manager |
08904 656 554 |
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Cheryl Fitton Customer Services Advisor |
0151 494 4354 |
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Jane Drummond Customer Services Advisor |
0151 494 4353 |
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Katie Farrell Clerical Administrator |
0151 494 2072 |
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Magdalena Parker Customer Services Administrator |
0151 494 4363 |
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Matthew Moroney ICT Officer |
0151 494 4350 |
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Paula Roberts Customer Services Advisor |
customerservices@openawards.org.uk(Wed, Thurs, Fri) |
0151 494 4349 |
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Vanessa Coombes Finance and Resources Administrator |
0151 494 4344 |
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Isabella Gibbons Customer Service Administrator (Apprentice) |
0151 494 4361 |
Business Development Team (enquiries@openawards.org.uk)
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Julie Goodwin Product Development Manager |
07904 654 066 |
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John Duffy Development & Marketing Officer |
0151 494 4364 |
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Matthew Jackson Online Learning Designer |
0151 494 4356 |
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Rachel Newman Business Development Manager (Access to HE) |
07921 621 768 |
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Peter Steel Business Development Consultant |
07904 653 887 |
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Sara Jordan Business Development Consultant |
07940 514 625 |
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Jessica O’Rourke Assessment Development Officer |
jess.o’rouke@openawards.org.uk (Mon, Wed, Fri) |
0151 494 4360 |
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Rachel Wilks Product Development Officer |
0151 494 4369 |
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Donna Wells New Business Support Officer |
0151 494 4342 |
Quality Assurance Team (quality@openawards.org.uk)
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Andrew Park Quality Assurance & Assessment Officer |
0151 494 4347 |
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Clare Graves Quality Assurance Manager |
07494 857 288 |
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Robin Jackson Assessment Officer |
07961 061 215 |
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Sam Belk Quality and Standards Advisor |
07904-653862 |
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Maria Karsa Quality and Standards Advisor |
07921 621 769 |
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Lesley Billingsley Quality and Standards Advisor |
07904 656459 |
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Anthony Hasell-Sims Remote Assessment Officer |
0151 494 4357 |
EQA (Apprenticeships) Team (eqa@openawards.org.uk)
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Jen Davies EQA Manager |
07719 531 166 |
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Andy Armitage Lead EQA Reviewer |
07719 531 193 |
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David Brown Lead EQA Reviewer |
07494 857 290 |
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Peter Moss EQA Officer |
0151 494 4368 |
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Richie Phillips Lead EQA Reviewer |
0151 494 4367 |
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Sophie Azam Lead EQA Reviewer |
0151 494 4366 |
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Steve Conopo Lead EQA Reviewer |
0151 494 4365 |
Management Team
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Anita Till Head of Finance and Resources |
07904 655 924 |
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Eve Burgess Director of Corporate Services |
07921 621 772 |
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Heather Akehurst Chief Executive |
07885 451 529 |
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Nina Hinton Head of Business and Development |
07890 544 956 |
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Richard Spencer Head of Quality and Standards |
07904 655 949 |