Open Awards Staff Contact Details
Staff contact details
The Open Awards office is open on a Monday, Wednesday and Friday. However, the team are still working as normal throughout the week remotely and all services continue to be available via the portal. If you need to speak to a member of the team, please use customerservices@openawards.org.uk or the switchboard number 0151 494 2072 in the first instance. We appreciate your patience during this period and want to assure you that our business systems ensure that we can still deal with your queries.
Operations Team (customerservices@openawards.org.uk)
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Jane Drummond Customer Service and Training Advisor |
0151 494 4353 |
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Magdalena Parker Operational Team Leader |
0151 494 4363 |
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Paula Roberts Administrator |
(Tues, Weds, Thurs) |
0151 494 4349 |
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Michael Perry Administrator |
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Annette Summers Administrator |
0151 494 2072 |
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Charlie McAlinden Senior Administrator |
0151 494 4365 |
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Adam Kong Administrator |
0151 494 4358 |
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Emma Kettle Customer Service and Training Advisor |
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Grant Clark Customer Service and Training Advisor |
Business Development Team (enquiries@openawards.org.uk)
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Julie Goodwin Qualification Consultant |
07904 654 066 |
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Sam Ballington Head of Product Development
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sam.ballington@openawards.org.uk | |
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Irene Oliver Product Development Manager (Qualifications and Assessment) |
0151 494 4351 |
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Jessica O'Rourke Product Development Officer |
0151 494 4360 |
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Sarah Clark Product Development Officer |
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Teri Greaves Business Development Manager |
07940 514625 |
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Abigail Black Business Development Officer |
0151 494 4343 |
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Annette Edmondson Business Development Officer |
annette.edmondson@openawards.org.uk | |
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Vicky McClymont Marketing and Access to HE Development Manager |
0151 494 4357 |
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Jen Kehlenbeck Marketing Manager |
jen.kehlenbeck@openawards.org.uk | |
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Ruth Crane Access to HE Development Officer |
ruth.crane@openawards.org.uk | |
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Geraint Turner Business Development Manager (Wales) |
geraint.turner@openawards.org.uk |
Quality Assurance Team (quality@openawards.org.uk)
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Andrew Bardsley Head of Quality and Standards |
07494 857290 |
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Shannon Appleton Quality Assurance Officer |
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Maria Karsa Quality and Standards Advisor |
07921 621 769 |
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Teresa Wilson Quality and Standards Advisor |
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Kay Taylor EQA for Functional Skills Qualifications |
0151 494 4366 |
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Peter Moss EQA Officer |
(Weds, Thurs) |
0151 494 4368 |
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Carla Hodgkinson External Quality Assurer |
Assessment Team (assessment@openawards.org.uk)
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Steven Gowing Assessment Delivery Manager |
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Claire Hodges Assessment Delivery Coordinator |
Claire.Hodges@openawards.org.uk | |
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Peter Tidswell Remote Invigilator |
0151 494 4341 |
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Claire McKeown Remote Invigilator |
0151 494 4341 |
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Mathew Hunter Assessment Delivery Co-ordinator |
matthew.hunter@openawards.org.uk |
Finance Team (finance@openawards.org.uk)
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Vanessa Coombes Finance and Resources Officer |
0151 494 4344 |
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Oleena Beegum Finance and Resources Administrator |
0151 494 4344 |
Data Team
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Jennie Rossiter MIS and Database Manager |
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Joshua Ion MIS and Database Officer |
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Senior Management Team
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Anita Till Director of Finance and Resources |
07904 655 924 |
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Heather Akehurst Chief Executive |
07885 451 529 |
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Nina Hinton Director of Business and Development |
07890 544 956 |
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Paul Henderson-Griffiths Director of Service Delivery |
Paul.HendersonGriffiths@openawards.org.uk
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07904 656 554 |
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Richard Spencer Director of Quality and Standards |
07904 655 949 |
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Robin Jackson Director of Assessment |
07961 061 215 |