Understanding Customer Service in the Retail Sector
Key Information
Unit Code: F/615/6293
Open Awards Unit ID: CBI925
Level: Level 1
Sector: 7.1 Retailing and Wholesaling
Credit Value: 2
Risk Rating: N/A
Unit Type: Qualification
Start Date: 03 May 2017
Review Date: 31 July 2029
End Date: N/A
Guided Learning Hours: 17
Unit Content (PDF)
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