We are looking for a Business Development Officer to join our team.

Working closely with the Business Development Managers, you’ll be the first point of contact for new providers, supporting them to get started and succeed with Open Awards. You will manage enquiries from prospective providers, support the provider approval process, and help newly approved providers become established partners with Open Awards. The role requires strong organisational skills, excellent communication, and the ability to build positive relationships.

For a full job description, click here.

How to Apply

To apply for this role, please complete the application form and return to Teri Greaves at teri.greaves@openawards.org.uk or via the online form.

The closing date for applications for the post is 17:00 on Tuesday 1st September.

Responsibilities

  • Act as the first point of contact for organisations interested in becoming Open Awards providers.
  • Respond to enquiries from potential providers and provide information about Open Awards products and services.
  • Meet with prospective providers to discuss their enquiry and assess their suitability.
  • Proactively follow up on communications and meetings to convert enquiries into approved providers.
  • Support prospective providers through the Open Awards approval process.
  • Conduct initial risk assessments and due diligence checks to ensure provider suitability and viability.
  • Arrange and support meetings between prospective providers and Business Development Managers where required.
  • Develop and maintain effective relationships with staff at newly approved providers.
  • Support new providers in establishing delivery of Open Awards qualifications and products.
  • Help providers grow their curriculum offer with Open Awards.
  • Support wider business development activities including document preparation, funding applications, and guidance materials.
  • Respond to customer queries and provide support related to curriculum development.
  • Assist marketing activities including newsletters, direct mail campaigns, and external communications.
  • Maintain accurate and up-to-date records of activity in the Quartz database.

Knowledge & Experience

  • Experience of customer service, sales or marketing, including dealing with telephone and email enquiries.
  • Experience of developing and maintaining customer relationships.
  • Project or process management skills – the ability to plan and deliver to targets.
  • Experience of delivering presentations or chairing  meetings.
  • Strong negotiation and facilitation skills.
  • Strong interpersonal skills.
  • High level communication skills both verbal and written Ability to represent Open Awards in discussions with customers and other stakeholders.
  • Ability to work on own initiative within agreed targets and goals.
  • Ability to build strong relationships with customers and colleagues.
  • Ability to develop and implement processes that meet regulatory requirements.
  • Ability to work unsupervised, be self-motivated and use own initiative to meet agreed targets.
  • Ability to organise work on multiple projects/ accounts concurrently.
  • Ability to identify and solve problems and suggest solutions Be ICT literate using Microsoft Office and Outlook for a range purposes.