Customer Service Skills
Key Information
Unit Code: K/618/4699
Open Awards Unit ID: CBK566
Level: Entry Level 3
Sector: 14.2 Preparation for Work
Credit Value: 2
Risk Rating: N/A
Unit Type: Qualification
Start Date: 18 September 2020
Review Date: 31 July 2029
End Date: N/A
Guided Learning Hours: 18
Unit Content (PDF)
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