Customer Service Advisor
TITLE OF POST: Customer Service Advisor
RESPONSIBLE TO: Director of Service Delivery
SALARY: 22,986.00 FTE Pro rata to 26 hours per week (£17,075.00)
STATUS: Part-time, 26 hours per week Permanent, including occasional Saturday working
FUNCTION OF THE POST:
- To provide efficient and effective administrative support for the Provider Recognition, Quality Assurance & Registration and Awards processes.
- To work with the Head of Service Delivery and Operations Officer to develop the administrative procedures for the secure award of Open Awards products.
- To ensure continuous improvement of Open Awards administrative systems and procedures to meet the needs of our customers and regulators.
- To provide training for Providers and staff on administrative processes and online verification.
How to Apply
To apply for this role, please complete the application form together with a supporting statement outlining how they meet the criteria for the post (max two sides A4).
Completed forms should be returned to:
Estuary Commerce Park, 17 De Havilland Drive Speke
Email application to firstname.lastname@example.org
The closing date for applications for the post is 17:00 on Tuesday 14th November 2023. Interviews will be held from 16.11.23.
The full job application pack is available to view here.