Standardisation
The purpose of these Standardisation sessions is;
• To review the assessment and internal quality assurance practices of centres offering specific Open Awards units
• To identify good practice and areas for improvement
• To enable delegates to review their own delivery, assessment and internal quality assurance practices through peer review and feedback
• To contribute to continuing professional development
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Subject |
Unit |
Date |
Time |
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This session will cover the following units: Developing Own Interpersonal Skills Level 1 (Unit Code: R/615/7058), Developing Own Interpersonal Skills Level 2 (Unit Code: F/506/3442), Interpersonal Skills Level 2 (Unit Code: L/507/7358), Teamwork Skills Entry Level 3 (Unit Code: D/615/6379), Teamwork Skills Level 1 (Unit Code: K/615/8068) and Teamwork Skills Level 2 (Unit Code: H/615/9137) |
11/05/2021 |
10:00-12:00 |
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This session will cover the following units: Science Investigation Skills Level 1 (Unit Code: A/615/6325) and Acids, Alkalis and pH Level 1 (Unit Code: D/615/6284) |
26/05/2021 |
10:00-12:00 |
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This session will cover the following units: Customer Service Entry Level 2 (Unit Code: M/615/5804), Customer Service Entry Level 3 (Unit Code: K/615/6403), Customer Service Level 1 (Unit Codes: J/615/8644 and H/615/7002), Customer Service Level 2 (Unit Code: M/615/9108), Understanding the Business of Retail Level 1 (Unit Code: A/615/8625), Dealing with Customer Queries and Complaints Entry Level 1 (Unit Code: A/615/5594), Dealing with Customer Queries and Complaints Entry Level 2 (Unit Code: H/615/5802) and Dealing with Customer Queries and Complaints Level 1 (Unit Code: F/615/9453). |
09/06/2021 |
10:00-12:00 |
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This session will cover the following units: Pharmacy Level 2 |
23/06/2021 |
10:00-12:00 |