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Keywords e.g. warehousing
Qualification Code e.g. 600/5640/X
Keywords e.g. warehousing
Unit Code e.g. Y/505/4889
Open Awards Unit ID e.g. CBF498
Keywords e.g. warehousing
Open Awards Unit Code e.g. UA33ART12
Open Awards Unit ID e.g. CBF521

Quality Assurance

Our approach to Quality Assurance starts before a centre runs any of our qualifications. We need to be sure that there are in place robust quality assurance systems. We undertake a risk assessment to ensure that a centre’s Internal Quality Assurance practice supports the safe and secure award of credit.

We appoint an External Quality Assurance team (Quality Reviewers and External Verifiers), to work with centres on quality improvement.

Where a centre can demonstrate it robustly meets our standards for quality assurance, we can allow you Direct Claims Status, permitting you to sign off the award of credit and moving the external quality assurance to a lighter touch approach.

We support centres and offer training in the assessment of learners and internal verification of awards. If you wish to update your understanding of delivery and assessment or internal quality assurance then please click here to see our training offer.

We have a number of documents to support assessment and internal verification/quality assurance as well as guidance on implementing systems and tracking learning.

As a regulated Awarding Organisation we meet the criteria for access to fair assessment so that learners with a range of needs and abilities can undertake our units/qualifications and achieve them. 

If you have any questions about our Quality Assurance, you can call our team on 0151 494 2072.


Learner Assessment Documents  
Assessment Definitions  
Assessment Observation Record Form  
Assessment Mapping Sheet  
Assignment Briefing and Feedback Sheet  
Level Descriptors  
Learner Evidence Tracking Sheet  
Learning Assessment Authenticity Statement Form  
Individual Progress Record  
Witness Testimonial Form  
Group Progress Record  
Internal Quality Assurance  
Verification of Achievement Plan  
Verification of Achievement Record  
Pre Course Verification  
Learner Feedback From [Easy Read]  
Learner Evidence Authenticity Statement [Easy Read]